Urban Sports Club

Urban Sports Club
Urban Sports Club

Urban Sports Club

Europe is your sport club - with over 8000 partners and 50 types of sports


Reviews
39.30%
17.87%
3.57%
10.70%
28.57%
★★
★★★
★★★★
★★★★★
915 rates
416 rates
83 rates
249 rates
665 rates
Comments
Julia Paluszko
Julia Paluszko
"Trotz Lockdowns muss ich weiter horrende Gebühren bezahlen, obwohl sämtliche Verbraucherverbände und Jurablogger das anders sehen. Bloß nie wieder. For all English users: very confusing cancellation policies, and they keep charging during the pandemic ``because they offer online classes``. I contacted the support team about this and wasn`t helped. I`m more than disappointed and won`t be using the service again."
Version: 4.0.8
Lotfi Messaoudi
Lotfi Messaoudi
"In order to cancel the service, you need to activate another one month"
Version: 4.1.2
Kannan S.
Kannan S. ★★★
"The app is okay. Customer service is a joke. It sucks that a 15 min video session counts as one check-in, the same as a full workout evening at the gym. Also, there`s no way to see if a particular course is any good or if it`s absolutely useless. Even checking out a video for 2 minutes and deciding that it`s no good consumes ur one check-in for the day and writing to them yields an automated response a week later, that you need to wait a bit longer, only to get one more of it a week later. 😂🤦"
Version: 4.1.2
Max Marc
Max Marc
"Taff user experience and offer could be better"
Armen Markossyan
Armen Markossyan
"The app gets worse and worse. It`s barely possible to book something, checking-in is broken 50% of the time, the app is full of useless ``activities`` that are actually impossible to book, and I can keep going forever. I wish there was a proper competitor to this trash."
Version: 4.9.0
Chris Hines
Chris Hines
"Unbelievably dishonest business practices."
Version: 3.4.0
Emelia Thacker
Emelia Thacker
"I like urban sports, but this app is rubbish. It won`t even let me sign in. I can sign in fine on the computer, my password and email work. For some reason it keeps telling me my password or email don`t match on the phone? And to make it more annoying no matter how many times I click to reset the password and send me an email - the email never arrives!"
Version: 4.1.13
Thomas Mayer
Thomas Mayer ★★★
"Often simply doesn`t work and connect to Internet even though other apps and the internet browser perfectly work..."
Version: 4.9.0
Michael McEvoy
Michael McEvoy
"Horrible experience of them charging me when I was not using the service, seem to like scamming people so they get additional payments from you before you mange to cancel your membership"
Version: 4.0.12
David London
David London ★★
"The app is very buggy and often won`t even let me check in. When I view the classes offered by partners, the app looks like it`s having a seizure. Otherwise, the program is very useful."
Version: 4.1.16
Kaja Tadeusz
Kaja Tadeusz ★★★
"Buggy sometimes. Would be great if you could favourite your favourite courses/things you want to try as well as venues. Would be easier to find them."
Version: 4.1.10
Luis Retana
Luis Retana
"Good concept. Virtually zero customer support. The app is not user friendly. Having to browse by day to look for an activity is not ideal, it`s also buggy when booking activities, they disappear and don`t show up on the personal schedule."
Version: 5.2.0
Akrem Abayed
Akrem Abayed ★★
"It`s mega hard to keep scrolling scrolling scrolling scrolling to finally start seeing courses starts at the evening.... Pleeeeaase implement a time filter.. also please give us the possibility to remove s or m activities if we would like to filter them out!!!"
Version: 4.5.1
Syrian It
Syrian It
"Very bad application, I can`t login from my phone, login is working from my computer."
Version: 4.5.1
Rain Maker
Rain Maker
"Searching for courses is a total pain. Also, paying 100 Euros per month doesn`t give u the right to send an email and ask a question. Apps s#cks bad."
Version: 4.0.8
Eliza Patsalidou
Eliza Patsalidou
"I downloaded the app with the purpose to register and use it. To start with, there is no option for registering, only to signing in...hmmm not a good start. Shall I trust you?"
Version: 4.1.13
M Lally
M Lally ★★
"I would pay for live classes if they weren`t the same cost as the in person classes. I`m probably not the only one. I`m going to continue to pause my membership while you`re asking €60-100 for online content. I`m probably not the only one (you have the opportunity to offer an online only membership and actually have more people support)"
Version: 4.0.12
Michael Q
Michael Q
"Support non existent, ignoring emails regarding pausing and cancellation queries."
Version: 4.0.11
Patt S.
Patt S. ★★★★★
"Limited functionalities vs. desktop, but great tough."
Version: 4.0.7
Hristina Racheva
Hristina Racheva ★★
"Honestly, this app has one of the worst digital experience I`ve experienced in a long time! It`s such a pain to use the search functionality to find specific studios, etc that I keep going to the same places as I don`t have the patience to deal with its poor UI. Pisses me off so much. I never recommend it to friends, if anything the opposite, tell them to stay away from it"
Version: 4.7.0
com.urbansportsclub
Installs: 100,000+ (370,674 at 2024-06-10 01:38:14)
Version: 5.7.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Jul 7, 2015
Update Date : 2024-05-23
Android Version : 5.0
Available on
Get it on Google Play
Publisher
Other Apps from Urban Sports Club
Urban Sports Club Beta
Urban Sports Club Beta
★ 0.0 FREE
Welcome to the Beta group for the new Urban Sports Club app!
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Screenshots
 - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot
DESCRIPTION
Urban Sports Club is Europe’s largest and most diverse sports offer. Access over 8,000 partner venues and 50 types of sports across Europe with just one membership!

Head to the gym on Monday, go swimming on Tuesday, hit the climbing wall on Thursday and relax with a massage over the weekend: it’s all possible with Urban Sports Club.

With our app, you can search for sports and venues, locate the ones nearest to you, book courses, check in to activities and track your progress, all in one place.

So join our huge community of members and get moving with Urban Sports Club today!
RECENT CHANGES
Hi sports enthusiast! Just as you are active with sports and wellness, we are always active in improving our app.

What's new?

This update includes bug fixing and performance and stability improvements. Keep having fun being active and discovering new activities.
DATA SAFETY AND SECURITY
This app has access to

Calendar
· read calendar events plus confidential information
· add or modify calendar events and send email to guests without owners` knowledge

Camera
· take pictures and videos

Location
· approximate location (network-based)
· precise location (GPS and network-based)

Other
· Google Play license check
· control vibration
· view network connections
· full network access
· run at startup
· prevent device from sleeping

Photos/Media/Files
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Storage
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted

Data that may be shared with other companies or organizations

App activity
App interactions (Optional) : Analytics

App info and performance
Crash logs (Optional) : Analytics

Device or other IDs
Device or other IDs (Optional) : Developer communications

Data this app may collect

Personal info
Email address (Optional) : App functionality, Account management
Name (Optional) : App functionality, Account management
User IDs (Optional) : App functionality, Account management

Photos and videos
Photos (Optional) : App functionality, Account management

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